Hosting & Domains FAQ

We hope you will find our information helpful. However, if you have any further questions or concerns, please contact usdirectly.

What is hosting?

Hosting is the location of your website on the internet through a web server. After your website is set on the web server, anybody with an internet access can view it from anywhere in the world, 24 hours 7 days a week. To have your website hosted, 2 things are needed: a website and a domain name

What is a domain name

A domain name is a unique name of a website usually begins with 'www.' and ends with '.com', '.org', 'co.za', or other letters that show which country the website is from.

Why do I need my website hosted?

Once your website has been created, your web hosting is a very important element of your online business. Therefore, if you want your site to be seen by your customers or anyone in the world, you should put it on a web server. Without a reliable web hosting provider, your website will fail to attract clients which in return will hit your revenues.

I already have a domain name; will I be able to use it?

Yes you can. Our customers find transferring their old domains to our service feature very helpful and convenient for their business. If you already have a domain, we will arrange for your domain to be transferred to our hosting company free of charge.

Once your domain has been transferred, we will take care of managing it for you but you will need to renew it when due. There is no change to domain name ownership, as you will remain the domain registrant.

Can I upgrade or downgrade my hosting package?

Yes you can. Just contact us and we will assist you further.

I have two domain names, can I host them with one hosting package?

Yes, all of our hosting packages allow multiple domain names to be hosted.

Do you host all type of domain names?

Yes, we do. There are no restrictions on whatever domain that can be registered. Simply contact us for the domain you want and we will assist you further.

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